Last Updated: June 18, 2026

1. Introduction

Sync My Studio ("Company", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, store, and disclose information when you use Sync My Studio and related services.

By accessing or using our services, you agree to this Privacy Policy.

2. Company Information

Sync My Studio

3rd Floor, SCO 5, Near Lohgarh Traffic Light, Patiala Highway, Zirakpur, Punjab 140603, India

Email: syncmystudio@gmail.com

3. Information We Collect

We may collect:

Account Information

• Full name

• Email address

• Phone number

• Company name

• Billing information

• Account credentials

Project Information

• Project details

• Client information

• Team assignments

Uploaded Content

• Photos

• Videos

• Audio files

• Documents

• Creative assets

• Project file

Communication Data

• Internal messages

• Comments

• Notifications

• Communication logs

Technical Information

• IP address

• Browser type

• Device information

• Operating system

• Usage analytics

• Login history

AI Face Scan Data

When using AI Face Scan features, facial information may be processed solely to provide matching and search functionality requested by the user.

4. How We Use Information

We use information to:

• Provide platform services

• Manage projects and workflows

• Process subscriptions and payments

• Improve platform performance

• Provide customer support

• Detect fraud and abuse

• Maintain platform security

• Send product updates and service notifications

• Comply with legal obligations

5. AI Processing

Certain features may utilize artificial intelligence technologies.

Uploaded content may be processed only for providing requested platform features.

User content will not be used to train public AI models or third-party AI systems without explicit user consent.

AI-generated results, including face matching results, may not always be accurate. Users should independently verify any results before relying upon them.

6. Ownership of Uploaded Content

Users retain full ownership of all uploaded content.

Sync My Studio does not claim ownership of any photos, videos, documents, or other files uploaded to the platform.

We receive a limited license solely to store, process, transmit, display, and manage content as necessary to provide our services.

7. Data Storage

Files and information may be stored using third-party infrastructure providers including cloud storage and content delivery services.

We currently utilize services such as Backblaze and Cloudflare for storage and content delivery purposes.

8. Data Retention and Deletion

Users may delete projects and files through the platform.

Deleted files may be permanently removed from active systems.

Sync My Studio does not guarantee recovery of deleted files.

Users are solely responsible for maintaining their own backups.

9. Employee and Team Access

Authorized employees, contractors, freelancers, and team members may access project-related content when granted access by the account owner.

Users are responsible for managing access permissions within their organization.

10. Marketing Communications

We may send:

• Product updates

• Service notifications

• Feature announcements

• Marketing emails

• Newsletters

Users may opt out of promotional communications at any time.

Operational and account-related communications may still be sent when necessary.

11. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Maintain login sessions

• Remember preferences

• Improve platform functionality

• Analyze usage patterns

• Enhance security

Users may disable cookies through browser settings, although certain features may become unavailable.

12. International and national Users

Our services may be accessed by users located inside and outside of India.

By using our services, you consent to the transfer, storage, and processing of information in jurisdictions where our service providers operate.

13. Security

We implement reasonable administrative, technical, and organizational measures to protect information.

However, no method of transmission or storage is completely secure.

We cannot guarantee absolute security of any information.

14. Third-Party Services

We may rely on third-party service providers for:

• Payment processing

• File storage

• Content delivery

• Analytics

• Infrastructure services

These providers operate under their own terms and privacy policies.

15. User Rights

Subject to applicable laws, users may request:

• Access to personal information

• Correction of inaccurate information

• Deletion of personal information

• Account closure

Certain information may be retained where required by law or legitimate business purposes.

16. Limitation of Responsibility

Sync My Studio is not responsible for:

• User-generated content

• Actions of users or team members

• Copyright ownership disputes

• Lost files after deletion

• Unauthorized access caused by compromised credentials

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Continued use of the platform following updates constitutes acceptance of the revised Privacy Policy.

18. Contact Information

Sync My Studio

Email: syncmystudio@gmail.com

Address:
3rd Floor, SCO 5, Near Lohgarh Traffic Light,
Patiala Highway,
Zirakpur, Punjab 140603,
India